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I had plans to go to Berlin from Chicago over the holidays. With the Air Belin Bankruptcy the Chicago to Berlin long haul routes were canceled. Air Berlin was giving refunds. I called Travelocity to request the refunds. Day 1: Two hours on the phone and the woman...
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1.4
#1103880
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I booked a round trip to Puerto Rico through Travelocity. It was through 2 airlines - okay. Maria hit and Airline 1 called this morning and said, we are canceling your trip, they gave me a refund. So, I called Travelocity and asked would they issue a travel voucher or...
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2.2
#1103755
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(Travelocity and Expedia are owned by the same company) I booked a vacation for 5 nights through Travelocity to Key West beginning sept. 17. Anyone watching the news knows that Key West has been destroyed by hurricane IRMA.. There is no electricity, no water, no sewage...
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1.2
I didn't like
  • Being able to contact after they got your money
#1099829
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Travelocity - Sold us a room they didn't have scam

Travelocity
#1066458
1.0
Details
We booked a room with travelocity paid 1,350 arrived at condominium they stated they had no room available for us. Travelocity said sorry everything's booked we will give you a $200 coupon they had our money and we had no room drive 8 hours. Total scam selling rooms they don't have. Theft by deception .
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Travelocity Flight Booking Review

Travelocity
#1039336
1.0
Details
Travelocity did not notify me about a flight time change. Had to stay an extra day at hotel. Did not reimburse. When I got a flight the next day I had to stay overnight in Phoenix Sky Harbor Airport on my way back to Philadelphia. Contacted Travelocity many times. They continue to deny responsibility.p
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Travelocity Customer Care Review

Travelocity
#1026903
1.0
Details
Absolutely terrible customer service, flight was booked for wrong date and never received confirmation email but customer service said this has NEVER happened. Refused to fix problem, will never use them again!!!
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Travelocity Travel Advertisement Review

Travelocity
#1007109
1.0
Details
This is a poor business. They offer protection plans that are misleading and criminal. They get away with false advertising because people won't sue over a few hundred dollars.
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Ok i was honor a coupon to use on my next booking i tried use 3 times last week stay on the phone for 7 hrs and 30 min for someone to get on the phone and say sorry mam something wrong with the coupon a error pop up okay so a supervisor just called me back yesterday...
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#1095822
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Flight Cancelled by Travelocity in error
I recently had to book a flight at the last minute because my mother was ill. I had my boarding pass and was all set to take my flight. At the last minute, I decided to see if I could change my return flight. I called travelocity to see about making this change. I was...
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1.0
#1085706
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After speaking with three Customer Service Representatives that I could barely understand, and after waking up twice coughing, sneezing with watery eyes and aches in my lungs, opening the door to my LAKE POWELL MANOR near PAGE ARIZONA room to let in fresh air, after...
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1.0
#1083855
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Anyone work for an airline or know someone who does?.....PLEASE HELP. WILL THEY ALLOW A PASSENGER TO FLY WITH THE LAST LETTER OF THEIR MIDDLE NAME MISSING FROM THE FLIGHT CONFIRMATION? First and last name are accurate and consistent with passport. Middle name is ALMOST...
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#1081043
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My wife and I booked a round-trip flight ($724) with Travelocity, 4 months before the scheduled trip. I did not realize that once you do, the tickets are non-refundable (my bad oversight). One week after booking, my wife and I (both age 79) had medical setbacks and...
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trav80015
trav80015

Travelocity is a total rip off outfit. Once they get your money you are screwed. Customer service is in India and can hardly understand them. Plus, they do not have a clue ...

1.0
I didn't like
  • Basic non-refund policy under any conditions
#1076966
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I booked a trip through Travelocity and this included flight, car and hotel room. I turned the car in a day early and I don't get a refund from Travelocity!! I called Thrifty and this is not their policy it is Travelocity that is not issuing the refund. Thrifty care...
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1.0
I liked
  • Will never use again
I didn't like
  • No refund for an early car return
  • Dishonest practices
  • No refund for turning in a rental car a day early
#1063136
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Contact Travelocity

Headquarters Address:
for LastMinute Package
325 Hudson Street 10th floor New York, NY 10013 Travelocity (Air, Car & Hotel only) 11603 Crosswinds Way, Suite 125
San Antonio, Texas 78233
Phone:
(888) 872-8356
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Although their site claims "update plans with no cancellation fees from Travelocity" what they don't tell you is that the cancellation policies are at the discretion of the hotel you book through as part of the package deal. Their website was also misleading in that it...
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#1059868
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