Show reviews that mention
customer service service customer flight hotel phone trip book reservation money
Filter review

Travelocity - Cancel hotel

1.0
Details
I want to cancel reservation I qualify for the global waver. The reservation March 17 til 17 2020. In Arlington texas. I did my reservation since January 2020.
View full review
ID
#1826442 Review #1826442 is a subjective opinion of poster.
Pros
  • No problem
Cons
  • Problem stress ful
Loss
$105
Preferred solution
Full refund

Travelocity - To cancel a reservation

4.8
Details
, Loveland, CO, aint. #752596552922.To cancel a RESVATION- 3/18-3/20 at the wingate byWyndham LovelandYour services , not working. James G.

User's recommendation:
Kept trying

View full review
ID
#1825917 Review #1825917 is a subjective opinion of poster.
Location
Denver, Colorado
Service
Travelocity Room Booking
Pros
  • Reasonable pricing
Cons
  • Cant get a us agent

Travelocity - Double booking for April14

All numbers are unable to take calls
View full review
ID
#1825705 Review #1825705 is a subjective opinion of poster.
Location
Union, New Jersey

Travelocity - My trip is not canceled.

I want to o cancel my flight to Cancun on March 18
View full review
ID
#1825508 Review #1825508 is a subjective opinion of poster.
Loss
$1200
Preferred solution
Full refund

Travelocity - Cancel/refund

1.0
Details
Cant get in touch with anyone. Keeps getting recording...!

User's recommendation:
Anywhere but here

View full review
ID
#1825478 Review #1825478 is a subjective opinion of poster.
Cons
  • Crap class of ticket terrible customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Travelocity - Have charges to my debit card i didnt authorize

Need to dispute some charges to my bank I didnt authorize and I need my money back
View full review
ID
#1825424 Review #1825424 is a subjective opinion of poster.
Cons
  • Out sourcing labor practices
  • You do not get legit answers
Loss
$243
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Travelocity - I need my money back

There was a couple charges to my debit card to you guys that I didnt make or authorize the funds one was march 4th 2020 number with that payment of $117.32 *7524669999. And had $125.32 funds taken by u guys on march 8th 2020 *7525187405 is the number with that one how do I get my monies back
View full review
ID
#1825416 Review #1825416 is a subjective opinion of poster.
Cons
  • Telling me agent with me shortly and over 2 hours nothing
  • Cant get anyone on the phone
Loss
$243
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Travelocity - Unrealistic cancellation policy

1.4
Details
Booked a hotel in Myrtle Beach for my sons high school baseball trip through Travelocity, which was ultimately cancelled by the school due to the coronavirus threat. I was unable to be refunded my money due to Travelocity's ridiculous and unrealistic cancellation policy (can cancel only within 24 hours of booking). These are unprecedented times in our world and this company's unwillingness to be flexible is truly disappointing. While they can my money now, they will lose more in the long run as I will NEVER use them again to book a trip, flight, etc. Low-class organization.

User's recommendation:
Steer clear of Travelocity

View full review
ID
#1824677 Review #1824677 is a subjective opinion of poster.
Loss
$285
Preferred solution
Full refund

Travelocity - Canceling a vacation

I need to cancel our trip from April 7 to the 14th of 2020 due to the coronavirus and where declare an emergency for the country please cancel and refund us back.
View full review
ID
#1824640 Review #1824640 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Travelocity - Canceled flight

Stinks! All day trying to get someone by chat, email, calling many freaking numbers nothing.

User's recommendation:
Probably not now

View full review
ID
#1824464 Review #1824464 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to make sure Travelocity is listening

1.0
Details
I have been trying to get through for a couple of days. I know you are busy but saying an agent will get back shortly and 2 hours later nothing You took $1000 dollars from me and I have used you for 15 years or more. The travel ban is not your fault but hope you dont use it to keep my money.

User's recommendation:
Caution watch how they deal with the travel bans

View full review
ID
#1824291 Review #1824291 is a subjective opinion of poster.
Location
Kalibo Town, Western Visayas
Pros
  • Used them for 15 years
Cons
  • Telling me agent with me shortly and over 2 hours nothing
Loss
$1000
Preferred solution
Full refund

Travelocity - I would like to cancel my fly

Nobody answered the call , I already tried since Thursday and still the same .
View full review
ID
#1824083 Review #1824083 is a subjective opinion of poster.
Preferred solution
Cancel my trip

Travelocity - Can't change reservation

1.0
Details
due to virus trying to change my flight and hotel to a later date. Tried for 2 days to hear the same message about unable to address my call at this time. I tried numerous messages thru the chat board and same replies come up. I am traveling next week, so how do they expected me to get thru to change my reservation. I called both the airline and hotel directly in iceland and both stated all changes must be made thru Travelocity. Help

User's recommendation:
don't use Travelocity

View full review
ID
#1824055 Review #1824055 is a subjective opinion of poster.
Service
Travelocity Vacation Package
Pros
  • Will never use again
Cons
  • Custmer service is non-existant or unreachable
Preferred solution
Deliver product or service ordered

Travelocity - I want to cancel a flight i made by misstake

They have poor customer service. Even on their automate help. It tell you to something and once you do it it not available. I have tried to correct an error and have no success at all. Service their employee could do from home. And now with the the kind of help I got today I may be charged for to trips on the same day. I want recommend them any more. If they still have the capability to make a reservation they should be able to cancel one.
View full review
1 comment
Anonymous
#1839619

They are all same even if you try anybody else. Once they have your money they do not want to give you back even in emergency.

ID
#1824053 Review #1824053 is a subjective opinion of poster.
Pros
  • Will never use again
Cons
  • I want use the service again
Preferred solution
Cancel itinerary #71009902055861

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
My daughter booked a fight to DC for March17th and since this Pandemic is national and being advise to not fly. She was told no refund but if she wanted to rebook it was cost an additional 200 dollars. This is a crisis and this is how you treat your customers. Wheres...
View full review
1 comment
Anonymous
#1839106

How is it a scam? The terms were accepted when the tickets were purchased.

You need to grow up. Go ask bernie for your ticket money.

ID
#1823799 Review #1823799 is a subjective opinion of poster.
Cons
  • That they scammed me
  • Pandemic crisis
Loss
$233
Preferred solution
Full refund