Mount Laurel, New Jersey
Not resolved

They refused to rent me a the car I had an agreement to rent. They up-charged me for no other reason than they could.


I also purchased insurance. I thought it was all good. No. They showed me 4 Credit cards from German Banks that were the only cards they accepted.

In other words, they flatly refused to honor the Insurance I bought. I did not ask for special benefits or any cut rates. I just signed up for what was available on line. Flying from NY to Munich is a 9 hour flight.

The last thing I wanted to do is start shopping around the Airport because they said they would not honor the contract on the car rental I had with Travelocity.

But they would rent me a car for $250 more.

BAIT AND SWITCH !!! pure and simple

Product or Service Mentioned: Travelocity Car Rental.

Reason of review: Not as described/ advertised.

Monetary Loss: $250.

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