They refused to rent me a the car I had an agreement to rent. They up-charged me for no other reason than they could.
I also purchased insurance. I thought it was all good. No. They showed me 4 Credit cards from German Banks that were the only cards they accepted.
In other words, they flatly refused to honor the Insurance I bought. I did not ask for special benefits or any cut rates. I just signed up for what was available on line. Flying from NY to Munich is a 9 hour flight.
The last thing I wanted to do is start shopping around the Airport because they said they would not honor the contract on the car rental I had with Travelocity.
But they would rent me a car for $250 more.
BAIT AND SWITCH !!! pure and simple
Product or Service Mentioned: Travelocity Car Rental.
Reason of review: Not as described/ advertised.
Monetary Loss: $250.