I bought travelocity car rental insurance when booking. They never provided the actual policy I called customer service and emailed customer service and all they could do was send me a receipt for the 20 some dollars for the charge.
This happened over the weekend which of course Aon insurance was closed. If i would have gotten pulled over with no proof of insurance. Its a 500 ticket.
Travelocity is no place to book a rental car. They over book car rentals without asking if there are cars available with actual car rental companies.
Product or Service Mentioned: Travelocity Car Rental.
Reason of review: Poor customer service.