Travelocity
Reviews and Complaints

No one answered the call. It rang twice and abruptly hung up. I need to make a quick change in reservations, please.

I booked a hotel through Travelocity. When I got to the Super 8 motel, there were no vacancies.

I had already paid for the hotel through Travelocity. I got back on the phone with Travelocity, and they tried to find me another hotel, but there were no vacancies anywhere in that city after that night. I called Travelocity for my refund, and they said they had to work it out with the hotel. It's now been two weeks.

I have not received my refund. I don't think Travelocity could have done any better or worse in this situation.

On 16/10/26, I tried to purchase tickets for a British Airways flight from Tbilisi to Portland and got a payment error; I also did not receive any booking confirmation. I tried this 2 times with the same results.

However, it took my money both times.

I want to get my money back as a refund.

My name is Valeri Repin, and I tried to buy tickets for myself and for my wife, Ludmila Gerchikov, for a flight that was going to be on 22/10/25.

Hotel Baymont 901 3rd street Spokane Washington.. pictures were misleading public , had to leave Hotel dirty, filthy, took pictures of the room and Hotel.we got Bedbugs just by sitting on a chair, blood public hair dirty sheets.. didn't stay reported this to Manger in charge!

I have cancelled my flight confirmation # OW70KB with United. I did it on Saturday the 9th. They are currently processing my refund, so to let you know, I am no longer flying:

Guad to Houston

Houston to Mobile

And return trip.

MY SON & LAW & DAUGHTER WAS BOOKING FLIGHTS TO TN FOR THEMSELVES & 2 CHILDREN 6 & UNDER. ALSO, FOR MYSELF & HUBBY.

IN ERROR SHE PLACED MY LAST LAME AS HER LAST NAME. TRIED TO CORRECT IT BY CALLING. THEY REFUSED.

CHARGED HER ANOTHER $666.66 FOR MY LAST NAME CHANGE TO THE CORRECT NAME. I KNOW TSA WONT ALLOW TO BOARD w/OUT CRT ID.

When I turned up at the airport, the ticket doesn't exist, and I have receipts that say I paid and had a ticket. But the airline has no record of that. So Travelocity.com is complicit in robbing me out of $1,014 without clear communication.

Not sure I made reservations and then they got canceled. You have issues at Travelocity when you take my credit card and just cancel reservations.

Get to the airport and no details of the ticket were found in the airline system. I enquired why this was so. I waited on the phone for 23 minutes for an agent to respond, and she did not get back to me after taking Itinerary #.

Hotel booking was cancelled the very same day. The hotel still charged my credit card, and Travelocity said they can't do anything about it. Very disappointed; I will never use them again.

Want to cancel reservation due to heart issue

Need to cancel, cannot travel today.

Please cancel conformation

No

126070 conformation

Friend booked a trip on her app and her email address. I need to change the email address for the upcoming itinerary 731691****8412.

When I enter it on my app, it says I can't find the booking. I urgently need a callback from Travelocity.

I reserved a car rental to be picked up and was scammed out of the rental car at Sangster's International Airport in Montego Bay, St. James, Jamaica by Travelocity. I'm in the process of getting my money back.

Wanted to no if credit card information given making a reservation is really protected.

How can a customer be sure that all the information is given cannot be passed on anybody in everybody?

I have reservation thru Travelocity, my phone was destroyed in accident n I'm locked out my email account n have a new number, I'm trying to get my reservation info before my travel time which is in 10 days.