Travelocity
Reviews and Complaints

I bought airplane tickets but more people is going and now I have to buy from multiple places. We wont be at the place I thought full change of plans I hope that I can reach someone to help. I am trying to call and is not working, but I am being told right away, I dont have to wait and get disconnected

There are virtually no options to speak with a "human" to resolve issues related to your planned trip. Essentially, you make your own reservation and resolve issues related to your reservation, on your own. There is no service in "customer service."

Couldn't use my credit from my account. I called the airline, who said Travelocity needed to release the credit to them in order for me to use it.

Travelocity doesn't want to release the credit. I told them the flight I wanted, and it is $367. My credit is for $401.

Travelocity wants me to pay $105 more for a flight that is less than my credit and won't release my credit to Southwest. Ridiculous and shady business.

No he recibido el depósito el 2026. Lo estoy esperando desde el 6 *** del año pasado y ya estamos en.

I have an airline voucher that i cannot access. I have attempted to call several times while signed in to the Travelocity website.

I have been told several times that Travelocity reps can't help me with this situation as i don't have my itinerary #. This is the very information that i am calling to obtain.

Nobody answered the phone. Said they were having issues .

So customer service is horrible. Stay away and just book with airlines.

Cannot get through on the phone to a customer service person to help resolve my travel issues. I need help to resolve this issue.

They charged my credit card for the reservation, and the hotel also charged. Their support line doesn't pick up.

Your company could refund me my airfare as well. You refunded my money for my hotel stay.

You did not refund my money for my airfare and my airfare carrier wont refund me my tickets or let me change them because it was booked through you guys.

This all has to do with the government shut down, and my brother could not get his passport in time. So we just wanted to reschedule our vacation and that is not possible.

I have booked and paid , but have not received any tickets; I have booked Beirut -> Brussels , Brussels Beirut , and only received the Beirut Brussels ticket

No one answered the call. It rang twice and abruptly hung up. I need to make a quick change in reservations, please.

I booked a hotel through Travelocity. When I got to the Super 8 motel, there were no vacancies.

I had already paid for the hotel through Travelocity. I got back on the phone with Travelocity, and they tried to find me another hotel, but there were no vacancies anywhere in that city after that night. I called Travelocity for my refund, and they said they had to work it out with the hotel. It's now been two weeks.

I have not received my refund. I don't think Travelocity could have done any better or worse in this situation.

On 16/10/26, I tried to purchase tickets for a British Airways flight from Tbilisi to Portland and got a payment error; I also did not receive any booking confirmation. I tried this 2 times with the same results.

However, it took my money both times.

I want to get my money back as a refund.

My name is Valeri Repin, and I tried to buy tickets for myself and for my wife, Ludmila Gerchikov, for a flight that was going to be on 22/10/25.

Hotel Baymont 901 3rd street Spokane Washington.. pictures were misleading public , had to leave Hotel dirty, filthy, took pictures of the room and Hotel.we got Bedbugs just by sitting on a chair, blood public hair dirty sheets.. didn't stay reported this to Manger in charge!