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Contact Travelocity Customer Service

How to Reach a Person at Travelocity

Verified Contact Information

Toll-Free Number:

  • 1-888-872-8356
Call Now
Send Message

Customer Service:

  • 1-417-520-5312
    Outside the U.S.
  • 1-855-863-9601
  • 1-855-201-7800

Legal:

  • 1-425-679-3751

Accessibility:

accessibility@travelocity.com

Investors/ Franchising:

ir@expedia.com

Legal:

privacy@expedia.com
Privacy Inquiries
android@travelocity.com
Android App
respdisc@travelocity.ca
Report Vulnerability
memberservices@travelocity.com
exp-copyright@expedia.com
Copyright Infringement Inquiries
tvcy-copyright@expedia.com
Copyright Infringement Inquiries
travelocitycomms@expedia.com
fbbookings@travelocity.com
Facebook Bookings

Travelocity Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Travelocity Phone Number
1 (888) 872-8356
Average Hold Time
00:04:41
Average Calls duration
1 minute
Most Popular Travelocity Email Address
accessibility@travelocity.com
Travelocity Live Agent Availability
1% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview

How to Contact Travelocity?

You can contact Travelocity for customer care by calling 1-855-863-9601. If you need a Travelocity phone number to reach a live person, you can use this contact and follow the prompts that will lead you to a conversation with a support agent. The Travelocity customer service hours for this number are 24/7. It is convenient as you can choose the best time to call Travelocity or schedule the callback for a time comfortable for you.

If you need to cancel or change your flight or request a refund, call Travelocity at 1-855-201-7800. You should enter your TripID when you dial this Travelocity phone number.

The Travelocity customer service email dealing with questions and issues with customer accounts is memberservices@travelocity.com. However, if you need to contact Travelocity customer service about general inquiries or concerns, it is better to use the online form at their Help Center. The company representative will study your matter and offer ways to solve the problem or suggest the Travelocity contact you can address for help with your issue.

Email accessibility@travelocity.com if you experience problems with website accessibility or wish to share your suggestions about its improvements.

The Travelocity customer service live chat is a fast way to reach a live representative for information or help. You can find the Travelocity customer service chat on their Help Center page. You will get to talk to the virtual assistant at first. If the provided by the chatbot FAQ articles do not help, the bot will connect you to a live agent. The support representative can help you reschedule or cancel your flight and accept refund requests, complaints, or compliments.

The chat feature is a convenient option to resolve your issues if the Travelocity number is busy or if you prefer to handle your matters by writing instead of talking.

PissedConsumer Club

Contact Information

Travelocity Website:

Travelocity Help Center:

Corporate Office Address:

Travelscape LLC
5400 LBJ Freeway, Ste 500
Dallas, Texas 75240
United States

Other Info (opening hours):

Mailing Address:

Travelocity

Attn: IP/Trademark Legal Dept., DMCA Complaints

333 108th Avenue NE

Bellevue, WA 98004


Other Location:

Roaming Gnome Store

12072 SW Garden Pl.

Tigard, OR 97223

More contact details

How Customers Rate Travelocity Support?

3.7 / 5
Needs improvement

Based on 11.8K calls to Travelocity customer support through PissedConsumer.com and 15 survey responses.

Total Calls
11.8K
Avg Call Duration
01:11
Issues Resolved
5%

Why Customers Call Travelocity?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 28%
  • Activation/ Cancellation 15%
  • Request for Information 14%
  • Return/ Replace 14%
  • Payments and Charges 8%
  • Refund 7%
  • Product/ Service 7%
  • Booking and Reservation Issues 2%
  • Shipping and Delivery 1%
  • Account 1%
  • Staff <1%
  • Website/ Application <1%
  • Cards <1%
  • Claims & Legal Issues <1%
  • Fraud & Security Issues <1%
  • Employment <1%

Customer Inquiries & Issues

28%
  • "Can't board international flight"
  • "Kelli N Hamilton"
  • "Flight Issue"

Activation/ Cancellation

15%
  • "Cancel a trip to Las Vegas"
  • "Flight canceled"
  • "Cancel part of stay"

Request for Information

14%
  • "Trip confirmation"
  • "Add handicap status to an existing Travelocity made flight"
  • "Need to reschedule"

Return/ Replace

14%
  • "Hotel changes"
  • "Change dates"
  • "Fight change"

Payments and Charges

8%
  • "Charge on hold"
  • "Use credit to book flight"
  • "Billing"

Refund

7%
  • "Refund for my flight"
  • "Still waiting to get my money back."
  • "Refund"

Product/ Service

7%
  • "Flight errors"
  • "To book a flight"
  • "Complaint"

Booking and Reservation Issues

2%
  • "Reservation"
  • "Flight"
  • "Itinerary"

Shipping and Delivery

1%
  • "Car rental pick up got pm and am mixed up"
  • "Combine a tour package"
  • "They delayed my flight and I won't make my connection flight"

Account

1%
  • "Verify Aug 26 flight to Minneapolis"
  • "Check validity of a phone number might be scam"
  • "Need to verify my flight"

Staff

<1%
  • "Very poor service"
  • "Customer service"
  • "Hotel manager told me to contact you due to they are charging for something that is not described on your website. Beach chairs and umbrellas ."

Website/ Application

<1%
  • "Website not working. I made reservations for Sept 19 and I get email for evaluating my check in today Sept 12. This is not acceptable!"
  • "Website cannot complete booking, no reason given"
  • "Reinstalling my reservation"

Cards

<1%
  • "Card company texted back after stalled session booking flights and car"
  • "issue with my gift card"
  • "Gift card"

Claims & Legal Issues

<1%
  • "Legal"
  • "Accident"
  • "Claim"

Fraud & Security Issues

<1%
  • "Scammed"

Employment

<1%
  • "Some one is using your company to scam people with jobs"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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