Contact Information

You can contact the customer service of Travelocity calling Travelocity's phone numbers.

Toll-Free Number:

  • (888) 872-8356

Customer Service:

  • (417) 520-5312 Outside the U.S.
  • (855) 201-7800 Toll Free
  • (888) 872-8356

Headquarters:

  • (855) 863-9601
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Currently you can call only US numbers.

Travelocity Website:

Travelocity Online Chat:

Travelocity Emails:

  • Legal Copyright Infringement Inquiries
  • Legal Copyright Infringement Inquiries
  • Media Marketing Inquiries

Corporate Office Address:

Travelocity
5400 LBJ Freeway Suite 500
Dallas, Texas 75240
United States

Other Info:


Help in Social Networks:

Travelocity Rating and Reviews

Rating details

1.5
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Travelocity Customer Service Calls

502 TOTAL
CALLS
4% SUCCESSFUL
CONNECTIONS
04:06 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Travelocity to Ask about:

Activation/ Cancellation Question:

  • “Want to redeem my credit from my canceled flight due to corona”
  • “Cancel/refund”
  • “To cancel my hotel reservation”

Refund Question:

  • “Refund”
  • “Refund on flight”
  • “Want refund not a voucher.”

Return/ Replace Question:

  • “Change flight”
  • “I want to know when you return my money that what I seen in news”
  • “Change”

Payments and Charges Question:

  • “Billing”
  • “Incorrect amount charged to my account”
  • “Transactions” , Review # 1909797

Request for Information Question:

  • “Ask about refund”
  • “I need to talk to an agent” , Review # 1919073
  • “Concerning my upcoming trip”

Product/ Service Question:

  • “I want to book a new trip”
  • “To make a reservation”
  • “Insurance I been calling since 12noon” , Review # 1820641

Staff Question:

  • “Customer service”
  • “Service not provided as offered”

Shipping and Delivery Question:

  • “Book the trip last night's Didn't get a confirmation numbe” , Review # 1836440
  • “Reservation did not receive email”

Cards Question:

  • “They took money off my card but didn’t book anything I’m trying to book the right flight” , Review # 1823586

Other Question:

  • “Angry” , Review # 1951608
  • “Vouchers”
  • “Upcoming trip”

About

Top Travelocity Services

Flight Booking, Customer Care, Room Booking

Top Travelocity Products

Website, Coupon

Travelocity Pros and Cons

Pros: Will never use again, E-mail confirmation, Website, Reasonable pricing, Prices

Cons: Poor customer service, Long wait times on phone, Cant get anyone on the phone, Support for problems, Outright lies

Related Companies

Expedia, Orbitz, HomeAway, Hotwire, VRBO

Summary

Travelocity is an Internet travel service located on Travelocity.com. The main office of the company is based in Southlake, Texas, and there are some more offices in the US and other countries. Travelocity is the sixth biggest travel agency in the country. Travelocity was among the pioneers of the on-line traveling services, giving their customers an opportunity to access fares and schedules information, to book or purchase tickets, check and book hotel rooms, etc. Besides, Travelocity has a great set of vacation packages, cruises, tours. Recently a late minute technology was worked out by Travelocity.

Travelocity reviews and complaints

Travelocity is ranked 115 out of 551 in Travel Agencies category

Area Served

Worldwide, Other, USA

Payment Methods

VISAAmerican Express

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Travelocity Stats

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