Contact Travelocity Customer Service
How to Reach a Person at Travelocity
Toll-Free Number:
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1-888-872-8356
Customer Service:
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1-417-520-5312Outside the U.S.
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1-855-863-9601
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1-855-201-7800
Travelocity Emails:
Travelocity Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Travelocity Phone Number | 1 (888) 872-8356 |
| Average Hold Time | 00:04:38 |
| Average Calls duration | 2 minutes |
| Most Popular Travelocity Email Address | accessibility@travelocity.com |
| Travelocity Live Agent Availability | 1% of callers successfully reach a real person |
| Issue Resolution Rate | Low (5% reported full resolution) |
| Travelocity Customer Service Rating | 3.8 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Activation/ cancellation, request for information and return/ replace |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Travelocity | First and last name, phone number or email |
Contact Information
Travelocity Website:
Travelocity Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Travelocity
Attn: IP/Trademark Legal Dept., DMCA Complaints
333 108th Avenue NE
Bellevue, WA 98004
Other Location:
Roaming Gnome Store
12072 SW Garden Pl.
Tigard, OR 97223
Summary of Travelocity Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Travelocity?
Activation/ Cancellation Question:
- “Cancel”
- “Cancell flight”
- “Cancellation”
Request for Information Question:
- “Speak to agent”
- “Question about booking”
- “Trying to get confirmation of flights I’m booking.”
Return/ Replace Question:
- “Change car pick up and drop off time”
- “Change flight time”
- “Change departure time”
Payments and Charges Question:
- “Add credits”
- “Credit was not added to airline ticket cost”
- “Missing itinerary for paid flights”
Refund Question:
- “My airline ticket refund”
- “Refund”
- “Sick and can't travel....trying to get refund”
Product/ Service Question:
- “I need to book a ticket for only 16 years old”
- “I got disconnected please call”
- “Complaint”
Shipping and Delivery Question:
- “Missed ground transportation due to plane delay”
- “I never received a confirmation email.”
- “Book a package with separate flights”
Account Question:
- “Log me out from all devices that logged into this account”
- “Password,no access to email or phone”
- “I’m nervous that my email is wrong and I’m showing an extra flight”
Staff Question:
- “Customer service”
- “Hotel manager told me to contact you due to they are charging for something that is not described on your website. Beach chairs and umbrellas .”
- “Dispute a service”
Cards Question:
- “Gift card”
- “Card hold for canceled reservation”
- “I was suppose to have a hotel room today 0-17-23 but ni reservation came to get even though I paid with my card”
Website/ Application Question:
- “Reinstalling my reservation”
- “I went to put info and the site went away”
- “Web site won’t accept my payment for a trip”
Employment Question:
- “Some one is using your company to scam people with jobs”
Other Question:
- “Agent”
- “Missed flight”
- “Missed our flight due language barriers”
Compare Travelocity Customer Service To
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