Not resolved

I booked a room at a hotel based on the website pictures. I just drove right past when I went to check in.

I did not feel safe at that hotel. I never ever checked in based on their cancellation policy. However you would think that a single woman who did not feel safe on the property they could make an exception. I even when on to the same website and booked another hotel for the same night in an area I felt safer in.

I was told today that I would not be receiving a credit for a hotel stay that I did not stay in. I will never use nor will I ever recommend Travelosity website again.

Product or Service Mentioned: Travelocity Room Booking.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $82.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Feb 13, 2017.
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