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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Value for money

Selected a flight.Hit the select button and all worked well except the price doubled+.

Spent 4 hours trying to explain the problem to the folks in India. They seem to read replies from a book. Absolutely horrible service. I have used Travelocity with positive results for years, but every time I require help from Customer Service, total frustration.

I am sure these Indian people mean well, but when you hire a person for cheap pay, you get exactly what you pay for.

This site will not post because I need to use more words.Must be this site is a offshoot of Travelocity...Still need more friggin words, so Maybe I could try again right now.

Review about: Travelocity Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $2.

Preferred solution: Travelocity should BEGIN to take Customer Service seriously..

I didn't like: Horrible customer service.

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