I tried to get a direct flight and had to settle for a 1 stop but found out later that another airline offered a non stop for the same money. They do not look at all airlines for the best deal.
So why use them.they serve zero purpose. I contacted them and would only let me use the credit for another flight within a year plus a $188 per ticket re booking fee- what a ripoff. Each ticket only cost $270. NEVER use this site.
Spend a little extra time and do more research. Do not trust every site on the Internet.
Review about: Travelocity Flight Booking.