I stayed at a hotel in canyon Texas was to be for 2 nights but after the first nigh me and my wife woke with a rash from something in the bed. We would not stay there the second night and asked front desk to refund money and they said they could not because paid through Travelocity.
And the people were very rude. I then contact Travelocity and they acted like they were gonna help but in the end said they would do nothing.
This company is a joke and does not back up its customers. If you need a travel agency use someone else!
Product or Service Mentioned: Travelocity Room Booking.
Reason of review: Return, Exchange or Cancellation Policy.