Ask Community about Travelocity

As a Travelocity client, I'm curious to know who owns Travelocity. Knowing the ownership details will help me understand the company's structure and reputation.

I bought tickets through Travelocity on Oman Air (Dubai-Muscat) returning on Flydubai. Both airlines canceled their flights for June 15 and 22 respectively.

Both told me that since the airline canceled the flights a full refund is authorized even for nonrefundable tickets due to COVID-19. Travelocity refuses and says 'the airlines only offer a future travel credit' which is a complete lie. I have spoken multiple times to the Oman Air office in NY and received 2 confirming emails from Oman Air that a refund is authorized. I have spoken to no less than 7 Travelocity agents and some have offered to pursue this, others simply deny refunds can happen.

A complete waste of time. I have emailed their corporate office and DOT.

No response. Help!

When do I get my money back I had trip protection on my ticket

Hello - I need to follow up on a rental car booking I made thru Travelocity. How can I contact someone at Travelocity to discuss this?

Can I book over the phone? I am wanting to call and book my reservation using 2 cards. Can you provide a number for me to call, please?

How can I change the return date of our trip. I do have cancellation insurance. We would like to move our return date two days earlier.

How can I get a refund for airline seats that I previously paid for from one of your customer service agent. ( I paid for seat that is supposedly free per airline). I requested a refund in February & to date no refund received

HOW CAN I HAVE MY ITINERARY RE-SENT TO ME.i DONT KAVE MY NUMBER NOW. My e-mail is aherschman5@***.com.

My name is Alan Herschman. Hotel is Costa de Oro in Mazatlan for March 17-21._

I am tryng to book for Dec. 18 /2024 to Jan 4, 2025 but failed. In your costumer service they all ask for itinerary number, but what about if you are inquirying for something else prior.

I need to change my flight from tomorrow next Sunday . How can I go about doing that and what would be the cost?

Can’t even talk to a real person on Travelocity about it. You just get a “virtual agent” that’s no help at all. They won’t connect you to anyone.

"Dear mr, mrs, I've tried to book a car from your webshop, but I stucked on the field ZIP code. Your webshop seems not to accept a foreign adress ZIP code.

I'm from Holland.

Can you please enable it to book the car I like to buy or, if not possible, can you give me the necessary hints to make it possible for ordering from your webshop as a foreigner from Holland. Thank you for your comprehension,

When I booked Thru them for Hawaii in July they have took my money from my account for the air flight going over and the hotel room but not the fight coming back. I have no confirmation on any of my booking. Just need to know how this works.

If I have COVID booster, do I need COVID test if switching planes in Minneapolis on way to Indianapolis? I have had two vaccine shots and one booster.

I reserved a hotel back in June and was charged for the room that day June 25. When I arrived at the hotel they only asked for my ID. And yet when I received my bill I was charged by them as well even thou they didn't have my acct information....how is that even possible?

Trying to change my reservation from 2/20/21 Mbj to Fll to LAX to the following day 2/21/22 Montego Bay to JFK to LAX.