Travelocity - Raised expectations are a consequence of good customer service.
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New ReviewerDear Travelocity,
I am a happy customer that has used your services multiple times. That is why I am contacting you today.
Recently my girlfriend and I had to stay in Toronto, Canada for 2 weeks due to US travel restrictions before she was allowed to come to visit my home in Louisville, KY. She is from Amsterdam, Netherlands. We decided to get married instead of her going back home. We were married on November 5th.
My wifes mother also lives in Amsterdam and agreed to babysit her two cats until she returned. Now we need to find a way to safely ship them from Amsterdam to our home in Louisville. I know this is not normally a service that Travelocity provides but our previous experiences with your company have been so helpful and affordable that we want to ask you to help us again.
When you think about it, it's really a compliment when customers have raised expectations of your company! >.
User's recommendation: Sorry if this sounds like a biased endorsement, I was just searching for a contact email and ended up here accidentally - not trying to undermine or invalidate anyone elses complaints or experiences.
Preferred solution: Let the company propose a solution.
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