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Travelocity - Refund

1.0
Details
Travelocity - Refund
Travelocity - Refund
Travelocity - Refund
Noyone answered , phone just hung up

User's recommendation: Never book with Travelocity.

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ID
#1832851 Review #1832851 is a subjective opinion of poster.
Service
Travelocity Customer Care
Loss
$1900
Preferred solution
Full refund

Travelocity - Angry

1.0
Details
Cannot speak to an agent. I will never recommend this site to anyone else!
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ID
#1951608 Review #1951608 is a subjective opinion of poster.
Cons
  • Can not get hold of an agent
  • Your process handling challenges
Loss
$700
Preferred solution
Let the company propose a solution

Travelocity - Travel insurance refund for canceled trip

No response from Travelocity and I am unable to get into your site to continue working on this. ??
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ID
#1941442 Review #1941442 is a subjective opinion of poster.

Travelocity - Still waiting for a response tony request for return of premium for unused travel insurance

We purchased travel guard insurance from Travelocity for a planned trip which had to be cancelled due to the virus. Since the trip didn't happen we feel we should receive a refund for our policy..when I asked the insurance company (Travelguard) about this, they told me to contact Travelocity. To date, I have not had a response.
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ID
#1941414 Review #1941414 is a subjective opinion of poster.

Travelocity - Still haven’t received response to my request

Im asking for refund of travel insurance premium due to trip being canceled.
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ID
#1940999 Review #1940999 is a subjective opinion of poster.

Travelocity - Still waiting for a response to my request ,

Im asking for a refund of the premium for travel insurance for a trip that was canceled due to the pandemic.
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ID
#1940983 Review #1940983 is a subjective opinion of poster.

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Travelocity - Cancellation

1.0
Details
I had reservations for a resort for over a month. I needed to ask the hotel a question, so I emailed them, and they said Travelocity cancelled my reservation. Travelocity said the Resort did. Nonetheless, they blamed the hotel, but I didn't book the room through the hotel, I booked it through Travelocity. I never got any notification that it was cancelled and would have been even madder if I showed up and there was no room.

User's recommendation: NEEEVVVEEERRRRRRRR.

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ID
#1929988 Review #1929988 is a subjective opinion of poster.
Service
Travelocity Room Booking
Preferred solution
Let the company propose a solution

Travelocity - Vouchers

1.0
Details
Booked trip for seven people to Venice in Nov. 2019, we were to leave in May 2020. The pandemic has since ruined our plans. Travelocity only offering vouchers good for less than one year, impossible for me to use. Travelocity has stolen $8000.00 from a working family.

User's recommendation: Never use them, zero customer assistance!

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ID
#1929668 Review #1929668 is a subjective opinion of poster.
Pros
  • Many choices with flights
Cons
  • Poor customer service
Loss
$7000
Preferred solution
Full refund
1.0
Details
In Dec 2019 we purchased an upcoming graduation vaca trip (haven't been on real vaca for 17 years)! Colorado to Mexico City to Huatulco and back to Colorado at a $4,405. purchase price! That is a lot of money to us! Been responsibly trying to get in touch with...
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ID
#1921775 Review #1921775 is a subjective opinion of poster.
Cons
  • That they scammed me
Loss
$4406
Preferred solution
Full refund
2.9
Details
Our trip to Scotland was cancelled in April due to Corona virus. We were issued a refund from our hotel which we received promptly. We were issued ecredit by Delta. Delta states that to use our ecredit we have to book through Travelocity because that was our original...
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ID
#1921652 Review #1921652 is a subjective opinion of poster.
Pros
  • Compare multiple airlines and hotels in one place
Cons
  • Reps do not seem to know what they are doing
Preferred solution
Deliver product or service ordered

Contact Travelocity Customer Service

Website:
Mailing Address:
5400 LBJ Freeway Suite 500
Dallas, Texas 75240
United States
Phone:
(888) 872-8356
Contact Travelocity Customer Service

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Travelocity - I need to talk to an agent

1.0
Details
I need to cancel my rental car and Im having trouble doing so
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ID
#1919073 Review #1919073 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Travelocity - Cancelled hotel but no refund

2.2
Details
Because of COVID19 Poland did allow travel. Therefore Travelocity cancelled the hotel but with no refund that I had already paid for.

User's recommendation: Do not use Travelocity.

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ID
#1916898 Review #1916898 is a subjective opinion of poster.
Loss
$600
Preferred solution
Full refund

Travelocity - Redeeming my coupon

1.3
Details
I have a $200 coupon that I cannot redeem through the Travelocity app so I'm trying to talk to a representative that could possibly help me out with this issue
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ID
#1916439 Review #1916439 is a subjective opinion of poster.
Location
Atlanta, Georgia

Travelocity - Waiting on phone

1.8
Details
My ticket to leave BKK on May 1st All flights canceled called customer service your agent was not pleasant to chat with had me on hold for 15 minutes then hung up on me. This was a long-distance call cost a lot of money

User's recommendation: best rating I can give is fair.

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ID
#1913438 Review #1913438 is a subjective opinion of poster.
Pros
  • Generally speaking the service was okay
Cons
  • Last flight service was not good
Loss
$650
Preferred solution
Full refund

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Verified Reviewer

Travelocity - No refund for cancelled flights

1.0
Details
Airlines cancelled but travelocity will not refund money. Issued very specific voucher for the same passengers and destination. Well, I don't want to go to this destination next year. Just awful!!

User's recommendation: Don't use Travelocity.

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ID
#1912354 Review #1912354 is a subjective opinion of poster.
Product
Travelocity Website
Cons
  • Horrible customer service
Loss
$1700
Preferred solution
Full refund

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Verified Reviewer

Travelocity - Transactions

1.2
Details
Nothing absolutely nothing that is the problem

User's recommendation: Not to ve customers.

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ID
#1909797 Review #1909797 is a subjective opinion of poster.
Loss
$700
Preferred solution
Full refund