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To Whom It May Concern: I would appreciate it if a supervisor or an administrator reads this in order to prevent it from happening to anyone else. I have spent hours trying to fix the problem and I have done the best I could. No one should be expected to deal with...
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ID
#1677698 Review #1677698 is a subjective opinion of poster.

Travelocity - I am disabled and I need wheelchair assistance to and from

I need wheelchair assistance for nov2-nov5 going and coming back on plane
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1 comment
George W
#1822500

Contact the airline directly the are governed by ADA.

ID
#1675455 Review #1675455 is a subjective opinion of poster.

Travelocity - Pros at saying i am sorry but nothing we will do for or liability maybe sue us

1.0
Details
if you need a vacation after booking a Travelocity vacation it most likely means get in line. Travelocity excepts booking to Greece Herkalion does not let you know your hotel is on a different island. no transportation,so lose two days book 2 more hotel nights and then pay ferry costs provided you can get one to your hotel booked by Travelocity To the tune of $1700.00 additional expense there not interested in helping their just a tech company disguised as a travel company and shoud you need assistance in resolving a issue it is all lip service.
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ID
#1671334 Review #1671334 is a subjective opinion of poster.
Service
Travelocity Flight Booking
Pros
  • Will never use again
Cons
  • Set answers
  • Policies
Reason of review
Poor customer service
Loss
$1700
Preferred solution
Price reduction

Travelocity - Changing dates

I booked the hotel through Travelocity (Itinerary #: 7478081730219) I would like to change reservation dates to Nov. 10 2019~Nov. 15. (instead of Nov 9, 2019 - Nov 15, 2019) When I tried changing the dates, the website said 'no room available~'. I don't understand why 'no room available' was came up (I have booked the room for 6 days, and I want to change it to 5 days) It is hard for me to call Travelocity (out of USA) I couldn' find any e-amil address in Travelocity website. Please tell me how I can change my reservation dates. Youngsoon Um (e-mail: yum@kist.re.kr)
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ID
#1666064 Review #1666064 is a subjective opinion of poster.

Travelocity - Dont Risk your Family's Safety

1.8
Details
Was left stranded in Europe, prepaid rental in Milan never paid by Travelocity. Spent 3 days in the airport and lost thousands of dollars. I repeat DO NOT use this company
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ID
#1651990 Review #1651990 is a subjective opinion of poster.
Pros
  • Thier fairness
  • Will never use again
Cons
  • Deceptive flight cancellation insurance policies
  • Arrogance
Reason of review
Bad quality
Loss
$5000
Preferred solution
Full refund
Tags
  • travelocity travel scam
2.6
Details
My itineraries have a fatal flaw. They (you, Travelocity) are flying me to Fort Lauderdale Florida instead of they tone a Florida. And believe it at not I have a 98 year old mother living North of Daytona where I was supposed to fly into. I know have to crawl into a...
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ID
#1651799 Review #1651799 is a subjective opinion of poster.

Travelocity - Car rental

Prepared my mini vacation with a car rental in Guadalajara, paid for auto insurance and SURPRISE!!!!! nailed me saying that the insurance that I purchased had no coverage in mexico and had to buy a ridiculous expensive insurance for about 75 dlrs a DAY!!!!!!! never ever!!!! with Travelocity and car rental!!!! employee told me that if I show up with out a reservation it would be a lot cheaper that what I payed..
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ID
#1651507 Review #1651507 is a subjective opinion of poster.
1.0
Details
I called to switch my flight and add an extra two days. still wanted the same flight, just two days later. I bought the cancellation policy and was told the policy is for medical emergency only. Bottom line is they would not switch my flight to two days later nor would...
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ID
#1644040 Review #1644040 is a subjective opinion of poster.
Service
Travelocity Flight Booking
Pros
  • Website
  • Convenience and ease
  • E-mail confirmation
Cons
  • Cancellation policy or needing to change flight
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$167
Preferred solution
Let the company propose a solution

Travelocity - Itinerary cancelled after confirmation twice

3.3
Details
Cancelled one minute after confirmation. Called and was told unknown why it was cancelled. Rebooked on phone and confirmation received then cancelled again. Hold wait time 1/2 hour! I have never had this problem before!
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ID
#1642746 Review #1642746 is a subjective opinion of poster.
Pros
  • E-mail confirmation
  • Prices
Cons
  • Long waits for calls
  • Price change policies
Reason of review
Order processing issue
Preferred solution
I just want this booking to go through and stay that way

Travelocity - Hotel nightmare scam

1.1
Details
I booked a hotel and Travelocity said that it would be 110 a night plus an $88 property fee only to find out that they charge me for two nights. a total of $441 we were on the phone for about four and a half hours with Travelocity. only for them to continuously Walkers around in circles and give us new people. to talk to you and. Amazon hold multiple times please number book from Travelocity it's a huge scam.
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ID
#1625797 Review #1625797 is a subjective opinion of poster.
Service
Travelocity Room Booking
Reason of review
Poor customer service
Loss
$441
Preferred solution
Full refund