Product: Travelocity Car Rental Clear all filters (14 of 14 reviews match)
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I bought travelocity car rental insurance when booking. They never provided the actual policy I called customer service and emailed customer service and all they could do was send me a receipt for the 20 some dollars for the charge. This happened over the weekend which...
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1.0
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Travelocity Car Rental
#1130049
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Travelocity - They need to get out of the car rental business
Travelocity - They need to get out of the car rental business
Travelocity - They need to get out of the car rental business
Be very careful if you book your car rental through Travelocity. We booked through Travelocity and the price for a Hertz rental car picked up in Naples, Italy for 2 weeks was 371.12. The insurance was an extra $154.00. We get to Naples and go into Hertz and was told...
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Anonymous
Anonymous

It's not Travelocity's fault that Hertz didn't have the car you reserved. You should have stood your ground. If you had the Panda reserved, then Hertz has to either provide th...

Anonymous
Anonymous

That is the BASE cost.Had you shown up and taken the Fiat Panda and declined any extras, that is what you would have paid.However, you elected to have nicer car than a Panda (...

3.0
Metropolitan City Of Naples, Campania
Product
Travelocity Car Rental
#857925
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Blatant false advertising with no reprecussions but I had to book a mini van last minute for an extra 80 dollars. As well I literally spent 5 hours on the phone trying to get any reombursement to no avail. I am currently telling all my friends to book direct only not to Travelocity...
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1.9
Product
Travelocity Car Rental
#844358
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I RECENTLY RESERVED A RENTAL CAR THROUGH TRAVELOCITY FOR A TRIP TO ORLANDO FLORIDA. THEY OFFERED THE DAMAGE WAIVER THROUGH THE WEBSITE FOR $60, AND I PURCHASED THE COVERAGE. WHILE PICKING UP THE RENTAL CAR, THE CUSTOMER SERVICE REP WANTED TO HAVE MY PERSONAL...
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1.8
Product
Travelocity Car Rental
I didn't like
  • Entire experience was awful
#844245
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Travelocity Car Rental Review

Travelocity Took my Money before Get To My destination, now They don't Want refund my money back. This company Is a fraude.
1.0
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Product
Travelocity Car Rental
#815946
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I tried to book a car rental online. on the payment page clicked confirm. Then got a message that there was trouble with the site and to call a 855 number. Spoke to a person who then told me the rates had changed, by a lot, and that was why I could not confirm my...
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1.0
Product
Travelocity Car Rental
#810879
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On December 30, 2014, we called Travelocity to secure a compact car for travel in Nicaragua. We informed the Travelocity representative that we needed a compact car because my spouse had broken her foot and the car was needed as our prior plans included a fair amount...
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1.0
Managua, Managua
Product
Travelocity Car Rental
I liked
  • 800 for placing order
  • E-mail confirmation
I didn't like
  • Poor customer service
  • Refusal to honor reservation
  • Outright lies and deception
#576503
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I have recently booked a trip to Vancouver with Travelocity - hotel+flight+car rental. I also purchased a car rental insurance from Travelocity, which turned out to be a scam. Budget in Canada did not accept the insurance sold to me by Travelocity and informed me...
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Santa Ana Heights, California
Product
Travelocity Car Rental
#547685
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I made a car rental reservation through their site for one of my employees for a business trip and was given a price of $62.72 for the car rental and $33 for the additional insurance. The insurance was pre-paid and I expected my employee to be charged $62.72 upon...
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Travelocity Car Rental
#461407
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I booked a trip through Travelocity and paid the additional costs for travel insurance (Travelguard inc.). Due to weather delays, my family was looking at being stranded in South Carolina for 4 days. I made at least 6 calls to Travelocity before I finally got a...
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Product
Travelocity Car Rental
#314323
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