Travelocity - Charges

1.0
Details
You charged me $20 or $30 for two vehicles I never got to use because plane flights were cancelled so you over charge me $50 during a bad time of the country and all the other businesses and companies are working with people and you put a customer through a lot to try to get ahold of you and don't give me this that you're busy nobody's traveling

User's recommendation: Don't use Travelocity for anything.

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ID
#1860635 Review #1860635 is a subjective opinion of poster.
Location
Harrisonburg, Virginia
Service
Travelocity Car Rental Booking

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.0
Details

Update by user May 04

I did receive a full refund, after finally getting in contact with Travelocity.

Original review posted by user Apr 04

Due to Coronavirus outbreak, I have been trying to cancel my car rental and collision damage plan for 5 days through Travelocity. Their support line requests us to wait 3 days prior. Both my...
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Resolved
ID
#1854155 Review #1854155 is a subjective opinion of poster.
Service
Travelocity Car Rental Booking
Cons
  • Support for problems
  • Non existent support
Loss
$556
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.8
Details
I have booked a car on line through Travelocity with the itinerary No. 71008885146802 and made the full payment of US$134.22 for the rental immediately by charging to my credit card and printed the details of the rental plus receipt of the full payment. When I picked...
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1 comment
Anonymous
#1837969

I have been trying to contact Travelocity today for many times, but no body answered at all, except listening with music for more than 1 hour. Terrible customer service !

ID
#1818745 Review #1818745 is a subjective opinion of poster.
Service
Travelocity Car Rental Booking
Pros
  • Reasonable pricing
Cons
  • Long wait times on phone
Loss
$55
Preferred solution
Full refund
DO NOT USE Travelocity! You WILL be sorry! Hi I I had rented a car from Hertz recently through travelocity. I had paid USD 11 for Collision Damage Plan on the booking day and only needed to pay USD 67.50 when picking up the car. However, I was told by hertz that there...
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ID
#1324095 Review #1324095 is a subjective opinion of poster.
Service
Travelocity Car Rental Booking
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund

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