I will never use travelocity again. The airline canceled my scheduled flight.
It took 7 hours to reach a human at travelocity. I was notified about 3 hours before my flight that it was canceled. I tried to reach travelocity to see if I could be out on the same airline's next flight, which was scheduled an hour after my canceled flight. The best travelocity could do was give me a flight the next afternoon, so I ended up missing 2 days of vacation.
The guarantee you see on TV is just BS.
They did not offer to refund even though my stay was 1 less night. They do not care.
Monetary Loss: $1000.