Not resolved

The airline changed the timing on one of my connections and all Travelocity could do is offer options that would add at least 10 hours to my 18 hour flight or add an additional connection to the 2 I already booked. The worst part was dealing with their customer service.

It looks like they have their call center in India. Their reps have accents that were so difficult to aderstand that I kept asking them to repeat what they were saying. After 5 days of calling and trying to get a flight that is similar to what I originally booked, I ended up canceling it.

Will never use Travelocity again. What a nightmare.

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