This place is a joke. They will not help you period.
They do not care in the least. On hold for over 1 hour and all they do is repeat the same dumb *** about "working on my reservation". Cant understand them because nobody there speaks understandable english. We paid for the travel protection plan but it does absoletly no good!
It doesnt get you anything. They just keep giving the run around and blame others for the reason why they wont refund. TO make it worse, they come up with complete lies also to throw you off track. Ive never been so upset or had such a horrible experience with a company.
period. We never used ANY portion of our vacation. I doubt we will see any of our $$ back ever. This place is a scam.
As soon as ANY problem occurs your just out of luck!!! Beware!!!!