Product: Travelocity Room Booking Clear all filters (21 of 21 reviews match)
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The reason for my letter is to make known my experience that I had when buying two hotel nights in the city of Miami Beach. On Tuesday, February 6, 2017, I was looking for a hotel in Miami. I found a very good deal on the Travelocity page - Boutique House in Miami...
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1.6
Product
Travelocity Room Booking
#1009583
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I booked a room at a hotel based on the website pictures.I just drove right past when I went to check in. I did not feel safe at that hotel. I never ever checked in based on their cancellation policy. However you would think that a single woman who did not feel safe on...
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Travelocity Room Booking
#1007568
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TRAVELOCITY NEARLY RUINED MY VACATION. THEY BOOKED MY HOTEL IN THE WRONG NAME. I STOOD AT THE AIRPORT FOR THREE HOURS. I WAS IN A TOWN I HAD NEVER BEEN IN BATTLING TO PRESERVE MY DATA CALLING BACK AND FORTH THE HOTEL AND TRAVELOCITY. I WAS FRUSTRATED AS THEY UTILIZE...
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1.0
Product
Travelocity Room Booking
I didn't like
  • Overseas customer service
#989730
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Travelocity - Sold us a room they didn't have scam

#1066458
1.0
Details
We booked a room with travelocity paid 1,350 arrived at condominium they stated they had no room available for us. Travelocity said sorry everything's booked we will give you a $200 coupon they had our money and we had no room drive 8 hours. Total scam selling rooms they don't have. Theft by deception .
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I GET A CUPON $50 FROM TRAVELOCITY. WHEN I WANT TO USE IT FOR HOTEL RESERVATION THEY TOLD ME THEY CAN NOT DO IT. THIS PEOPLE ARE LIERS AND SELLING PEOPLES MONEY. ALSO THEY DO NOT SPEAK WELL ENGLISH. IT IS TIME TO WORK WITH US PEOPLE NOT WITH INDIA. IT IS NOT A FIRST...
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1.0
Product
Travelocity Room Booking
I didn't like
  • Never moore i will buy on travelocity
#957328
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I made a hotel reservation through Travelocity and was not told into after I had given my information that it was non-refundable. Go through the hotel website not Travelocity. If I had known the non-refundable up front I would not have made the reservation. .
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Anonymous
Dr.Mary

I realize this was filed in error. It is not about Travelocity. My apologies to travelocity and others using this site. i don't really have fifty words to say about this bu...

1.0
Product
Travelocity Room Booking
#920687
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I called the hotel and they told me I need to contact travelocity to make a change. I was not able to locate the ph# on the website so I asked the hotel clerk for the phone number. I then called travelocity and explained my situation, the representative, Marcy told me...
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1.6
Product
Travelocity Room Booking
#890942
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I called Travelocity and they admitted it was their mistake. They said the only way it could be resolved was to pay for another room and they would the first reservation. After being placed on hold for almost an hour, I had to pay it, because I was already at the...
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1.8
Product
Travelocity Room Booking
I didn't like
  • Poor customer service
  • Refund
#852862
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I booked 3 nights in Delhi in January 2016. When I got to the hotel, they said they wouldn't accept my voucher, they said they did not make business with expedia/travelocity. So I had to pay the hotel again in order to get a room for my trip. I am pissed off that...
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Product
Travelocity Room Booking
I didn't like
  • Dishonest practices
#840084
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We had a hotel reservation we needed to due to a cancelled flight. We called them and they said they'd handle it and confirm the next morning. The next morning we started calling them as no one had tried to contact us?? We have emailed, sent a certified letter and have...
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3.5
Product
Travelocity Room Booking
I liked
  • Will never use again
#834742
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I recently booked a hotel room through this company.When I received the charges and found that they were in US dollars, I chose to cancel, as it was too much money. I was not refunded the full amount. The company could not resolve the issue by email, even though I had...
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1.0
Product
Travelocity Room Booking
#826379
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