Product: Travelocity Room Booking Clear all filters (0 of 24 reviews match)
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DON'T USE TRAVELOCITY UNLESS YOU WANT TO BE RIPPED OFF! Honestly I have no idea how this company is still in business. I paid for Hotel Booking Protection, which while purchasing specifically says I can use if my flight is delayed or canceled. I called in advance to...
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Anonymous
Chen

It's your own fault for engaging a 3rd party service when it is better to make your own direct connections.

2.1
Product
Travelocity Room Booking
I liked
  • Will never use again
I didn't like
  • Insurance
  • Hotel booking protection
  • No customer service
#1250798
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I use the website Travelocity.com. I need to book a hotel room for one night a week in advance. Put in the check in date/check out date. Looked it over several times before I clicked the book button. Done. Got the confirmation number and all was good........ yea, until...
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1.4
Product
Travelocity Room Booking
#1165641
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Travelocity - Sold us a room they didn't have scam

We booked a room with travelocity paid 1,350 arrived at condominium they stated they had no room available for us. Travelocity said sorry everything's booked we will give you a $200 coupon they had our money and we had no room drive 8 hours. Total scam selling rooms they don't have. Theft by deception .
1.0
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
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Value for money
Website
Product
Travelocity Room Booking
#1066458
Reply to reviews
The reason for my letter is to make known my experience that I had when buying two hotel nights in the city of Miami Beach. On Tuesday, February 6, 2017, I was looking for a hotel in Miami. I found a very good deal on the Travelocity page - Boutique House in Miami...
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1.6
Product
Travelocity Room Booking
#1009583
Reply to reviews
I booked a room at a hotel based on the website pictures.I just drove right past when I went to check in. I did not feel safe at that hotel. I never ever checked in based on their cancellation policy. However you would think that a single woman who did not feel safe on...
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Product
Travelocity Room Booking
#1007568
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TRAVELOCITY NEARLY RUINED MY VACATION. THEY BOOKED MY HOTEL IN THE WRONG NAME. I STOOD AT THE AIRPORT FOR THREE HOURS. I WAS IN A TOWN I HAD NEVER BEEN IN BATTLING TO PRESERVE MY DATA CALLING BACK AND FORTH THE HOTEL AND TRAVELOCITY. I WAS FRUSTRATED AS THEY UTILIZE...
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1.0
Product
Travelocity Room Booking
I didn't like
  • Overseas customer service
#989730
Reply to reviews
They said I needed to contact Travelocity. I FINALLY found their number on the internet--not their website. I got an agent on the line. I said that I had made a mistake in booking the date. She got my itinerary number, etc. and pulled up my booking. SHE said, "You put...
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Product
Travelocity Room Booking
#968109
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I GET A CUPON $50 FROM TRAVELOCITY. WHEN I WANT TO USE IT FOR HOTEL RESERVATION THEY TOLD ME THEY CAN NOT DO IT. THIS PEOPLE ARE LIERS AND SELLING PEOPLES MONEY. ALSO THEY DO NOT SPEAK WELL ENGLISH. IT IS TIME TO WORK WITH US PEOPLE NOT WITH INDIA. IT IS NOT A FIRST...
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1.0
Product
Travelocity Room Booking
I didn't like
  • Never moore i will buy on travelocity
#957328
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I made a hotel reservation through Travelocity and was not told into after I had given my information that it was non-refundable. Go through the hotel website not Travelocity. If I had known the non-refundable up front I would not have made the reservation. .
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Anonymous
Dr.Mary

I realize this was filed in error. It is not about Travelocity. My apologies to travelocity and others using this site. i don't really have fifty words to say about this bu...

1.0
Product
Travelocity Room Booking
#920687
Reply to reviews
I called the hotel and they told me I need to contact travelocity to make a change. I was not able to locate the ph# on the website so I asked the hotel clerk for the phone number. I then called travelocity and explained my situation, the representative, Marcy told me...
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1.6
Product
Travelocity Room Booking
#890942
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