After you fill out there price guarantee form which after you hit send just cuts off half the page and doesnt confirm it was recieved, you then have to wait weeks and make numerous phone calls to a non existant customer service dept and wait longer for them to send an email stating that you dont qualify for the price guarantee which by now theres no proof left anyway. Then after talking to a supervisor they give you a $50 voucher which i used for my hotel in florida and when i got there my room was wrong and i had to fight for an hour with Travelocity before the hotel fixed the problems themselves with no help from travelocity just aggravation.
I recommend not using this site I would be shocked if they ever payed on a price guarantee.
They are now 2 for 2 in failing on the guarantees but never again for me. Good luck to the ones that use them