I bought some air tickets from travelocity. We use departure tickets but we didn't use return tickets.
I called their customer service and they are in India. They kept me on hold for an hour and one occassion they said they will refund the money but deduct $290 off the ticket price. And I said okay, next time I called, they said it is not refundable tickets. They are inconsistent and liars.
I also bought another ticket that we didn't use they said they will refund the rest except $250. And I never see those money either.
They robbed me off a total of $3200. I am very pissed at these people.