Product: Travelocity Vacation Package Booking Clear all filters (0 of 20 reviews match)
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Trying to solve issue #2 through Travelocity links on their website end up costing me ($140 X 3 Tickets) more due cancelation charges added by American Airlines…. Calling and waiting 45 min on the line (both American Airlines and Travelocity) did not help on reversing...
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Travelocity Vacation Package Booking
#1116140
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I booked a round trip to Puerto Rico through Travelocity. It was through 2 airlines - okay. Maria hit and Airline 1 called this morning and said, we are canceling your trip, they gave me a refund. So, I called Travelocity and asked would they issue a travel voucher or...
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Anonymous
Tara

Same thing here. Canceling trip because of the hurricane and Travelocity won't help cancel without $350 in fees for 2 airline rebooking fees, and their insurance doesn't help...

2.2
Product
Travelocity Vacation Package Booking
I didn't like
  • Customer service
#1103755
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(Travelocity and Expedia are owned by the same company) I booked a vacation for 5 nights through Travelocity to Key West beginning sept. 17. Anyone watching the news knows that Key West has been destroyed by hurricane IRMA.. There is no electricity, no water, no sewage...
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1.2
Product
Travelocity Vacation Package Booking
I didn't like
  • Being able to contact after they got your money
#1099829
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HELP! I booked through Travelocity....boy, big mistake! 1- my flights were not successfully confirmed and I was prompted to call their customer support. 2-they said I didn't enter DOBs....but that's not true. Those entry fields must be entered if not it doesn't allow...
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Product
Travelocity Vacation Package Booking
#1081043
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I booked a trip through Travelocity and this included flight, car and hotel room. I turned the car in a day early and I don't get a refund from Travelocity!! I called Thrifty and this is not their policy it is Travelocity that is not issuing the refund. Thrifty care...
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1.0
Product
Travelocity Vacation Package Booking
I liked
  • Will never use again
I didn't like
  • Dishonest practices
  • No refund for an early car return
  • No refund for turning in a rental car a day early
#1063136
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Although their site claims "update plans with no cancellation fees from Travelocity" what they don't tell you is that the cancellation policies are at the discretion of the hotel you book through as part of the package deal.Their website was also misleading in that it...
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Product
Travelocity Vacation Package Booking
#1059868
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Nightmare, 2 months of faxes, emails and phone calls. I have spent more than 20 hours, yes ..20 hours trying to resolve this. Travelocity cann't find these charges on their computer. I will be taking this cimplain to the better business bureau and comsumer affairs. I...
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Product
Travelocity Vacation Package Booking
I didn't like
  • Cant get a us agent
  • That they scammed me
  • Terrible customer service
#1047551
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I will never use Travelocity or any affiliates of your company EVER. I would like a timely response so I am able to book my vacation through someone else, Mike was also notified of this, I am not going to spend my money paying fees for canceling when your corporate...
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Anonymous
Love to Travel

What a shame. Was this ever resolved?

1.5
Product
Travelocity Vacation Package Booking
I didn't like
  • Refund
  • Your coporate offices lying to my face
  • Telling me i would get a full refund
#897282
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I booked my vacation with this company.both airfare and hotel. I showed up at the airport 1 and 1/2 prior to my flight and it had already left. This is because the flight had been changed, and I was never notified. I had to get new flights, spend a night in Dallas. I...
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1.0
Product
Travelocity Vacation Package Booking
#840135
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I booked through Travelocity for a vacation tour.The tour company called Cajun encounters tours did not pick us up for the tour. They lied and said we were not there and we were a no show. This was a lie. We talked with Travelocity for 2 hours to get our money back....
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1.0
Product
Travelocity Vacation Package Booking
I liked
  • Will never use again
I didn't like
  • Hard to contact dishonest dealing
#796005
Reply to reviews