DON'T USE TRAVELOCITY UNLESS YOU WANT TO BE RIPPED OFF! Honestly I have no idea how this company is still in business.
I paid for Hotel Booking Protection, which while purchasing specifically says I can use if my flight is delayed or canceled. I called in advance to cancel the booking and now they are saying I can only get a refund if I'm dead or have mad cow disease. Don't bother buying the insurance unless you plan on either of those I guess.
Also their customer service is terrible, she barely spoke any english and I had to reiterate like 50 times, good luck if you decide to use. I understand that some places offer no refunds but if I'm paying extra for insurance I expect something.
Product or Service Mentioned: Travelocity Room Booking.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $60.
Preferred solution: Full refund.
Travelocity Pros: Will never use again.
Travelocity Cons: No customer service, Insurance, Hotel booking protection.