call travelocity to book a reservation and you get an answer within 30 seconds. Call them to change a reservation and you are hold for hours.
And worst still what they claimed was hotel savings in their packages are BOGUS. I was able to book the air and room directly with the airline and hotel property and end up with it being CHEAPER than your package deal.
my advice, use the travelocity website to determine your options and then go direct to the airline or hotel and book it yourself. And best of all it most likely will cost you less as well and be easier to change or cancel than with travelocity.
This person wrote the review because of poor customer service at Travelocity. Reviewer claimed that he or she wants Travelocity to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.